Our  Team

Who we are

Our team provides unrivalled breadth and depth of expertise across organisational change,
business analytics, group and relational dynamics, leadership development and personal psychology.

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Ian Byrne

Ian combines senior-level business transformation experience with deep expertise in group dynamics and leadership development. He is CEO and founder of Living Systems.

Today, roughly half of Ian’s time is spent partnering Boards and Business Unit leadership teams on organisational transformation, strategy execution and culture change projects. The remainder of his time is spent designing and overseeing the design and delivery of leadership development programmes for executives and senior leaders. He is an expert in group dynamics and facilitation, as well as transformational leadership.

Ian holds an MA from Oxford University, has trained as a Gestalt psychotherapist and also holds an MSc in Complexity Science and Organisational Transformation from Middlesex University). In addition to over fifteen years of experience as a leadership consultant, he also spent six years as a manager at Mars Confectionery, and five years as a senior brand strategist at FutureBrand.

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Helen Franklin

Helen is our practice head for relational dynamics and individual coaching. As a trained psychotherapist, she brings to the table a rich understanding of psychological dynamics.

Helen is an expert in relational dynamics, as well as depth psychology, personal presence and impact. She is a coach, facilitator and consultant with 16 years’ experience working with both global corporations and SMEs on projects encompassing change, team effectiveness, communication and leadership development.

In a previous life, Helen was an actress. Combining this expertise with her psychological training gives her deep insight into the development of leadership awareness and presence. She specialises in transforming interpersonal dynamics and individual leaders. Helen has a diploma in Organisational Change and a Masters in psychotherapy.

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Elen Davies

Elen is a highly accomplished organisational consultant, group facilitator and coach. She is also an expert in organisational and people analytics, heading up our work in this area.

Elen brings a unique mix of experience, with over 12 years senior level board level experience, alongside her passion and depth of experience in coaching, psychology and behavior change. Alongside her leadership development experience, she also has deep expertise in organisational and people analytics, and heads our practice for this at Living Systems.

Elen spent the earlier part of her career as a senior executive within the Communications industry, holding board level roles within a number of WPP companies.  She has an MA from Oxford University, and has a certificate in Organisational Development from National Training Laboratories (NTL).

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Nick Roy

Nick is a renowned expert leadership development. He brings unrivalled expertise in helping leaders to adapt to increasing volatility, complexity & uncertainty

Nick has deep expertise in group dynamics and facilitation as well as the design and delivery of large scale leadership development programs for clients across a multitude of industries and sectors, both nationally and internationally.  He is also an Associate Member of Faculty and Program Director at Ashridge and London Business School.

Nick’s twenty-five years of Leadership and Change experience includes previously held roles in the change management and human capital practices at Deloitte, KPMG and Ernst & Young.  Nick holds an MSc in OD & Change from Surrey University. He has also trained as a psychotherapist in Transactional Analysis and is a Gestalt certified coach.

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Joan Scarrott

Joan brings a wealth of senior level organisation development expertise, gained in both public and private sector

She brings 24 years experience in the FMCG industry in manufacturing and HR in local UK, European and  global roles, including senior roles in Organisational Effectiveness, and the Global Learning and Development team at Mars, Inc.

She has extensive experience working with senior leadership teams on Strategy and Organisational Development, and is a professionally trained and supervised Executive Coach - employing systems theory and a psychodynamic approach to help senior executives break through to higher levels of performance. Joan is an alumni of the NTL Institute  as well as the International Gestalt Organisation and Leadership Programme (iGOLD).  She is  an accredited Supervisor and has a deep understanding of business strategy, Organisational Development and behavior change.

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Jenny Mackewn

Jenny is a renowned expert on Gestalt pscyhology, complexity theory and systems thinking. She is a catalyst of whole system change in organisations and communities

Jenny is a published author  in Gestalt psychology and whole system change. She is a qualified psychotherapist, and currently leads a variety of leadership programmes for Schumacher college in organisational transformation, ranging from whole systems change, to constellations and systemic approaches to consultancy, coaching and leadership. Previously she led a masters programme in complexity theory and transformative Leadership at Metanoia Institute, part of Middlesex University.

Jenny's passion is in translating the principles of complexity theory and living systems into  practical consulting solutions to help organisations adapt to increasing volatility, complexity and uncertainty.

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Rob Thurner

Rob is a digital strategist, consultant and trainer. He works with us to embed digital technology, skills and capabilities within our initiatives.

Rob’s network of exceptional digital delivery partners helps clients develop rapid prototypes which apply learnings to real-time and evolving business challenges.

Rob is the Founder and CEO at our digital partner Burn The Sky, the digital strategy and training business serving clients such as American Express, CVC Capital Partners, Faysal Bank, GSK, HSBC, John Lewis, O2, PwC and global agency networks Dentsu Aegis, Havas, Omnicom and WPP.

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Daniel Ferro

Daniel is an award-winning event director and creative producer. He now works helping us to leverage the power of creative immersion in online and real-world settings

Daniel brings over 15 years experience producing award-winning festivals, conferences and experiential events worldwide. He specialises in creative immersion and his work brings fresh life to organisational and leadership development programmes. Dan has in-depth knowledge of all aspects of event design and delivery from creative design to all aspects of event production, including set design, audio-visual technology and outdoor infrastructure builds. During Covid he also been working to revitalise remote programmes.

Daniel holds an MA in Communication and has managed events for up to 50,000 people. He has been either a senior producer or major contributor to festivals such as Glastonbury, Secret Garden Party, Wilderness and Wonderfruit (Thailand). He has also led and produced major brand events for Unilever, Nike, Converse and Google.

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Rakesh Bajpai

Rakesh is a consultant in business transformation and behaviour change. He heads up project staffing for our USA and  Asia Pacific networks.

Rakesh specialises in working with leaders across global organizations, helping them implement ambitious transformational change. He is a highly experienced consultant himself, working as an executive coach, group facilitator and organizational change consultant. He also is experienced at staffing large scale development programs across multiple geographies.

Rakesh has a background in banking and corporate finance and as a result, have been involved in a number of fundraising projects for SMEs and startups. He has a BA from Ashridge Management College as well as BA (Hons) Business Studies & Management Science from the University of Liverpool. Other roles include Visiting lecturer, Corporate Finance & International Banking, Chelyabinsk University, Russia.

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Rosie Rycroft

Rosie heads up our finance and operational support team at Living Systems. She has excellent communication skills and makes sure everything runs to plan.

Rosie is the lynchpin in our team that makes sure programmes are delivered on time and to budget and that the management of operational logistics always exceeds client expectations.

Prior to that, Rosie had worked for 20 years in marketing in the technology sector, promoting products and associated services to senior high level decision makers across a broad range of industries.  Rosie held roles such as Head of UK Marketing at Informix Software  and Northern European Marketing Services Director for Ascential Software until she took a career break to raise a family.